Trade Policies

 

Trade Account Terms and Conditions

Thank you for being a valued member of our trade program.  Below are some of our guidelines for the program that you will need to familiarize yourself with prior to placing an order. 

  • Your discounts are tiered and based on the amount of your order.  This applies to opening orders and re-orders.
  • Our products should not be made available for resale online and orders must be made by the design firm who holds trade status.  Sharing your discount codes with customers for purchases is not allowed. Doing either of the above will forfeit your trade status.  
  • Special order sizes and discontinued fabrics are not eligible for a discount.
  • At this time, we are unable to provide samples of our fabrics.  Due to the small batch nature of our printing and weaving and our ability release new and exciting fabrics quickly, makes keeping up with memos and sample books expensive and time consuming.  
  • Wallpaper and fabric by the yard are not included in our trade program.  Wallpaper samples can be purchased for a small fee on our website.
  • Discounts provided are subject to change and we reserve the right to re-evaluate trade account status after 12 months of non-use.
     
Please make note of your discount codes and make sure anyone placing orders for you has access to them.  Discount codes must be entered at the time of the sale.  We are unable to provide credit for orders received without utilizing your discount code.  

 

Hopefully this covers any initial questions you may have, but please feel free to reach out to us if needed.  We look forward to working with you!